Frequently Asked Questions
Everything you need to know about your daily energy boost.
Where is your matcha sourced from?
Our premium matcha is stone-ground and sourced directly from organic tea farms in Uji, Japan, ensuring the highest quality and freshest flavor in every tin.
How long does shipping take?
We process orders within 24 hours. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is the difference between Ceremonial and Culinary grade?
Ceremonial grade is intended to be whisked with water and enjoyed straight, offering a delicate, sweet flavor. Culinary grade is bolder and designed to stand up to milk and sweeteners in lattes and baking.
Can I return my order if I'm not satisfied?
Yes, we offer a 30-day satisfaction guarantee. If you are not happy with your purchase, please contact our support team to initiate a return or exchange for an unopened product.
Is Matcha Fuel organic and non-GMO?
Absolutely. All our products are 100% organic, non-GMO, vegan, and gluten-free, with no added sugars or artificial preservatives.
How should I store my matcha to keep it fresh?
To maintain vibrancy and flavor, store your matcha in a cool, dark place away from direct sunlight and moisture. We recommend keeping it in its original airtight tin and finishing it within 2 months of opening.